Using Technology

The Internet and social media have revolutionized our lives in ways we never imagined. Shopping. Banking. Dating. It is no surprise, then, that the Internet and new technologies are also changing the way we mourn and ritualize death. This is one of the reasons we created Heart2Soul: to help people navigate online funeral information and connect from all corners of the world.

Heart2Soul Community

The Heart2Soul Community is a free, online community. It is designed to help communicate details regarding funeral services to family members, friends, colleagues and distant contacts all across the globe. Family members and guests who sign in to the community can share photos and videos, and visitors can sign up for email alerts to receive up to date service information. Messages and condolences can be left on a customized guestbook. You can ask visitors to sign up to deliver a meal or volunteer to help with errands.

Click here to create a Heart2Soul Community

Heart2Soul Resources

Planning a funeral can be overwhelming. For help, visit Planning and Arrangements. It's a complete resource covering all aspects of a funeral. There, you'll find useful information, tips and links.

Online Obituary Services

The Internet is fast becoming the place to post obituaries and death notices. Some online obituaries and memorials are automatically generated by newspapers, unbeknownst to the family. This means someone could leave a sympathy note and you may never see it. It's best to create your own online guest book or community, like the Heart2Soul Community, and tell people how and where they can leave you a message.


Peggy Post, director and spokesperson for The Emily Post® Institute, says it's OK to use technology to communicate the news of a death with friends and family, but there are a few things you should keep in mind when informing others.

  • Whenever possible, tell people closest to the honoree in person or on the telephone
  • To avoid hurt feelings, wait until an announcement has been made before sharing the information on a social networking site such as Facebook
  • If you create a Heart2Soul Community you can invite friends and family to join using email so they can receive up to date information

Social Media

Social networking sites like Facebook have become a platform for expressing grief and sharing sympathy. These spontaneous expressions of mourning bring people together, virtually, to share stories, poems, photos, music, and even video.

If someone dies, what happens to his or her Facebook page? If Facebook is notified that a user has died, they may memorialize the user's account. This means that friends and family are allowed to write on the person's Wall in remembrance. To close the account, Facebook needs a formal request from the user's next of kin or other proper legal request.*

* Facebook Privacy Policy (June 2011)

Heart2Soul on Facebook
Heart2Soul on Twitter
Everest Funeral
Everest Funeral